Last Updated: June 2026
At Gita Beauty Threads, customer satisfaction is important to us.
Orders may be cancelled before they are dispatched from our warehouse.
Once an order has been shipped, cancellation requests cannot be accepted.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery along with photographs of the product and packaging.
After verification, we may offer:
Approved refunds will be processed within 7 to 10 business days. The amount will be credited back through the original payment method.
Refunds may not be available for: